Payment Policy

At GlowNest, we aim to make your shopping experience seamless and secure. Please review our payment policy below for full details.

Accepted Payment Methods

We accept the following payment methods for all online purchases:

  • Visa

  • MasterCard

  • American Express

  • Discover

  • PayPal

  • Apple Pay

  • Google Pay

All transactions are processed in GBP (British Pounds).

Payment Processing

  • Payments are charged at the time of purchase.

  • Once your payment is successfully processed, you will receive an order confirmation email with your order details.

  • In case of payment failure, please verify your payment details and try again, or contact your bank/payment provider for assistance.

Security

  • We use industry-standard SSL encryption to protect your payment details during checkout.

  • Your personal and financial information is never stored on our servers. All payments are handled securely by our trusted payment gateway providers.

Refunds for Returned Items

  • Refunds for eligible returns will be processed back to your original payment method within 7 business days after inspection and approval of the returned item.

  • You will receive a confirmation email once your refund has been issued.

Late or Missing Refunds

If you haven’t received your refund within the expected timeframe:

  • Recheck your bank or payment account.

  • Contact your bank or credit card provider, as processing times may vary.

  • If the issue persists, please contact us at Hello@glownest-beauty.com

Currency

All orders are processed in GBP (British Pounds). If your payment card is linked to another currency, your bank may apply conversion rates and additional fees.

Contact Us

  • Store Name: GlowNest

  • Business Address: 2 Chester Street, Leigh, Greater Manchester, WN7 1LS, United Kingdom

  • Email: Hello@glownest-beauty.com

  • Phone:  +44 7451298667

  • Business Hours: 9:00 am to 5:00 pm (Monday to Friday)

  • Timezone: (GMT) Greenwich Mean Time (London)